Customer RFM, CLV & Predictive Risk Analytics

The RFM, CLV & Predictive Risk dataset pairs behavioral segment labels and recommended next-best actions with 21 quantitative metrics encompassing multi-year lifetime value projections (3, 12, and 36 months), order frequency rates, and calibrated churn probabilities.
🏢 Business & Retail Customer Analytics 📦 8,997 rows × 30 cols 💾 2.2 MB ⬇ 0 downloads

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Customer_IDRFM_Customer_SegmentRFM_Cell_CodeChurn_Risk_ClassificationPreferred_Shopping_ChannelTop_Purchased_CategoryValue_Tier_SegmentNext_Best_Action_RecommendationCustomer_Lifecycle_StageRecency_Days_Since_Last_OrderLifetime_Order_CountLifetime_Total_Spend_USDAverage_Order_Value_AOVLifetime_Items_PurchasedCustomer_Tenure_DaysAvg_Days_Between_OrdersOrder_Frequency_Per_QuarterRecency_Score_R_1to5Frequency_Score_F_1to5Monetary_Score_M_1to5RFM_Composite_Score_1to5Historical_Customer_Lifetime_ValuePredicted_CLV_3Month_USDPredicted_CLV_12Month_USDPredicted_CLV_36Month_USDChurn_Probability_Score_0to1Lifetime_Return_Rate_PctAverage_Discount_Utilized_PctMax_Single_Order_Spend_USDCross_Category_Count
CUST_000001At Risk High-Value155Medium Churn RiskMobile AppSports & FitnessTier 1 (High Value)VIP Loyalty Rewards BoosterMaturity / Core375301809.1860.31112108836.32.481554.21809.1826.332691.535215.180.588515.174.95762.646
CUST_000002At Risk High-Value255Medium Churn RiskMobile AppFashion & ApparelTier 1 (High Value)Automated Win-Back OfferMaturity / Core310191765.992.9451118962.61.442554.41765.943.872723.895195.190.42833.8129.611151.695
CUST_000003Hibernating / Lapsed123Critical Churn RiskPhysical Retail StoreFashion & ApparelTier 2 (Mid Value)Automated Win-Back OfferGrowth / Developing3394603.31150.8315560140.00.641232.25603.3157.99861.962229.570.81184.8719.35353.274
CUST_000004At Risk High-Value145Medium Churn RiskMobile AppGourmet PantryTier 1 (High Value)Discount Incentive App NotificationMaturity / Core410111318.21119.84331121101.90.881453.851318.2157.842569.72991.820.5443.40.6746.794
CUST_000005Loyal Core Customers355Low Risk / HealthyE-Commerce WebsiteFashion & ApparelTier 1 (High Value)Replenishment ReminderMaturity / Core219291606.7755.415076526.43.413554.61606.7714.061952.293558.040.247412.359.121209.474
CUST_000006Potential Growth311Medium Churn RiskMobile AppBeauty & WellnessTier 3 (Low Value)VIP Loyalty Rewards BoosterNew / Onboarding2071122.54122.543507507.00.183111.4122.5460.33172.34384.790.577311.136.85118.754
CUST_000007Potential Growth311Medium Churn RiskPhysical Retail StoreFashion & ApparelTier 3 (Low Value)VIP Loyalty Rewards BoosterGrowth / Developing1912172.2286.113403201.50.453111.4172.2236.16385.3873.270.56252.0619.09149.832
CUST_000008Promising Newcomers411Medium Churn RiskE-Commerce WebsiteFashion & ApparelTier 3 (Low Value)Discount Incentive App NotificationNew / Onboarding1471173.24173.24312931293.00.074111.6173.2442.06389.45563.320.465213.63.4585.457

Showing first 8 rows of 8,997.

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